Terms and Conditions

Effective Date: 10th June 2025
Last Updated: 10th June 2025

Welcome to Talking Web by 18a Productions Limited ("we", "us", or "our"). By accessing or purchasing products through our website, you agree to the following terms and conditions. If you do not agree, please do not use our services.

1. Products and Services

We sell digital educational products, including:

PDF courses (downloadable immediately upon purchase)

Video courses (streamed or downloadable)

These materials are designed to provide guidance on managing and optimising websites.

2. Use at Your Own Risk

The content in our courses is for informational and educational purposes only. It does not constitute professional advice.

By purchasing and using our products, you acknowledge and agree that:

You are solely responsible for the actions you take as a result of applying any information in our materials.

We make no guarantees regarding outcomes, performance, website traffic, or technical stability.

We are not liable for any damages, errors, loss of revenue, broken websites, loss of search engine rankings, or any other consequences resulting from your use of our content.

3. Intellectual Property

All course materials, including text, videos, graphics, and downloadable files, remain the intellectual property of Talking Web by 18a Productions Limited.

You are granted a personal, non-exclusive, non-transferable licence to access and use the materials for your own individual or business use. You may not copy, share, resell, or distribute our content without prior written permission.

4. Refund Policy (Digital Content)

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, digital content is non-refundable once download or streaming has begun - provided the consumer has consented to this and acknowledged the loss of their right to cancel.

By purchasing our courses, you:

Consent to the immediate supply of digital content

Acknowledge that you lose your right to cancel and receive a refund once the content is made available for download or streaming

Therefore, all sales are final and non-refundable after purchase.

5. User Accounts

You may be required to create an account to access certain content. You are responsible for maintaining the confidentiality of your account information and must notify us of any unauthorised access or suspected breach.

6. Changes to Terms

We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Continued use of the website and services constitutes acceptance of the revised terms.

7. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the courts of England and Wales.

8. Contact

If you have any questions or concerns regarding these terms, please contact us.